Downtime on your network can cause severe headaches, as well as cost thousands of dollars in OPEX, even if you don't realize it. Network outages in 2015 were estimated to cost $7,900/minute, or $468,000/hour. Who wants to run up that kind of bill?
This is the fourth in a Telect blog series, entitled The A-B-Cs of Cable Management. Product Specialist Alex Sankey explains the effect of downtime on your network and operating costs.
Based on research, network downtime cost communications providers almost $700 billion over the course of 2016.
I don't know about you but, if that bill crossed my desk, I'd be losing my … uh … mind.
The ultimate question is:
HOW DO I AVOID DOWNTIME ON MY NETWORK?
Network outages are more frequent than you might think. According to a survey from Avaya, up to 82 percent of network outages are caused by IT personnel making errors
while adjusting or installing fiber optic network equipment and the cables.
Fat fingers, oopses and bend radius violations can cause fractures and attenuation, affecting your network signal.
Care during installation and maintenance is vital to network success. We can prevent negative impact on our networks with:
But there still isn't much we can do about human error.
No matter how careful we are, it's almost inevitable it will happen to every technician.
And sometimes we need to cut costs or we miss something. Outages can also happen when fiber guidelines and standards aren't followed properly.
Any issues created by bend radius violations,
dirty fiber terminations or fractures can cause the fiber to break down and lose data that is traveling across the network, ultimately causing the network to crash.
According to Data Resolution, the cost of network downtime is attributed to:
While we might want to consider repair costs as a low priority during network infrastructure design, it is important to keep the other factors of network outage costs in mind to help mitigate the outage cost.
Proper cable management is the best way to ensure network reliability and avoid outage costs. Maintaining bend radius integrity is vital to long-term health of the cable and your network signal.
Correct fiber routing can also help keep the strain off the jumper and reduce attenuation or the possibility of the glass sustaining micro or macrofractures.
Building redundancy into your network will help keep things up and running — and your OPEX costs down. That could mean you keep extra parts on hand (which may increase CAPEX) to ensure any issue is resolved within a matter of hours.
Another good idea is the installation of network TAPs to monitor the traffic and create triage points for any data that could corrupt or take down a network.
Digital traffic is not going to slow down anytime soon, and money may not be the only factor in jeopardy. With the increase in traffic, company exposure is growing as well.
Gaining a reputation as a company with an unreliable network can cost you far more than $7,900 per minute.
It can cost a lifetime of missed customers.
Alex Sankey is a Product Specialist at Telect. He is driven to ensure our customers continue to receive the superior cable management and quality support for which Telect is known.
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